Terms & Conditions

Welcome to Ruggish. By accessing or using our website and purchasing products from us, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

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1. Use of Website
By using our website, you agree:

• That you are at least 18 years of age or are accessing the website under the supervision of a parent or guardian.

• To use the website in accordance with all applicable local, state, and federal laws.

• Not to misuse, hack, or attempt to compromise the website’s functionality or security.

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2. Product Information and Availability
We aim to ensure that all details, descriptions, and prices of products appearing on our website are accurate. However:

• We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.

• Product availability is subject to change, and we reserve the right to limit quantities or discontinue items at our discretion.

 

3. Orders and Payment

• All orders placed through our website are subject to acceptance and availability.

• Once you place an order, you will receive a confirmation email. This is not a guarantee of acceptance. We reserve the right to cancel or reject orders at our discretion (e.g., for suspected fraud or errors in pricing).

• Payment must be made in full at the time of purchase using our approved payment methods (e.g., credit card, PayPal, etc.).

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4. Pricing and Currency

• All prices are listed in Australian Dollars (AUD) and include Goods and Services Tax (GST) where applicable.

• Shipping fees are added at checkout and vary depending on the delivery location and shipping method chosen.

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5. Shipping and Delivery

• We ship across Australia.

• Shipping times are estimates only and may vary depending on location and external factors. Ruggish is not responsible for delays caused by postal or courier services.

• You are responsible for providing accurate shipping details. We are not liable for lost orders due to incorrect addresses.

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6. Returns, Exchanges & Consumer Rights
Your rights under the Australian Consumer Law (ACL) are protected. This means:

• You are entitled to a replacement, repair, or refund if a product is faulty, not as described, or unfit for purpose.

• We do not offer refunds or exchanges for change of mind.

• To request a return for a faulty item, please contact us at info@ru6gish.com with your order number, description of the issue, and photo evidence.

 

7. Intellectual Property
The design of our website (including logos, designs, text, graphics, and images) is the property of Ruggish or its licensors and is protected under Australian and international intellectual property laws.

You may not:

• Reproduce, duplicate, copy, sell, or exploit any portion of our content without express written permission from us.

• Use our name, logo, or branding for any commercial or unauthorised purposes.

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8. Limitation of Liability
To the extent permitted by law:

• Ruggish is not liable for any direct, indirect, incidental, special, or consequential loss or damage arising out of or related to the use of our website or products.

• We do not guarantee that our website will be uninterrupted or error-free.

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9. Third-Party Links
Our website may contain links to third-party websites or services. These are provided for your convenience only. We do not control and are not responsible for their content, privacy practices, or any dealings you may have with them.

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10. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

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11. Changes to Terms
We may update these Terms and Conditions from time to time. Changes will be effective immediately upon being posted on our website. It is your responsibility to review them periodically.

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12. Governing Law
These Terms and Conditions are governed by the laws of Australia. Any disputes will be resolved in accordance with the laws of the relevant state or territory.

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